Plan your journey
Professional, punctual and secure transportation, available for airport, hotel, cruise-port and private journeys.
Before you travel
Frequently asked questions
Helpful answers about the terminal, ship-day timing, port fees, excursions and transportation.
Where should I verify same-day terminal instructions?
Verify operational instructions with the cruise line or port operator before leaving the ship.
How current is the cruise schedule?
The schedule uses administrator-reviewed ship calls. Times can change, so same-day cruise-line instructions always take priority.
Where can I review terminal fees?
The Port Fees page separates the government entry amount from excursion, taxi and private-transfer terminal charges and shows the recorded verification date.
Where will I meet my driver or excursion guide?
Use the written instructions in the booking confirmation and current terminal signs. Meeting areas may differ by service and ship-day operation.
How do I protect my return-to-ship time?
Start with the ship-issued all-aboard deadline, count door-to-door travel and keep a conservative turnaround and traffic margin.
Are the shore excursions shown actually available?
Only products created in WooTour appear in the bookable catalog. Editorial excursion guides explain options but do not create inventory.
Can I reserve a taxi or private transfer online?
Yes. The booking form shows configured routes and vehicles after you enter the exact pickup, destination, passengers, luggage and date.
Can I rent a car for a cruise-port day?
Compare pickup location, license, deposit, insurance, fuel, parking and return time before choosing self-drive transportation.
Where is the official Dominican Republic e-Ticket?
Use the government link shown on the Official Travel Resources page and confirm that the destination is eticket.migracion.gob.do before sharing travel details.
How can I review an existing reservation?
Open Manage Booking. Registered customers can sign in and guest travelers can request a secure access link using the order number and booking email.
Plan with confidence
Frequently asked questions
Where does cruise-port pickup take place?
Use the meeting point shown in your confirmation and follow current terminal access instructions. The exact point can change with operations.
Which vehicle should I reserve?
Enter every adult, child, infant and suitcase. Select only a vehicle whose configured passenger and luggage capacity fits the complete group.
What should I verify before using the Book a Transfer guide?
Confirm the ship name, port-call date, all-aboard time and any same-day instructions issued by the cruise line or terminal.
How much return-to-ship time should I keep?
Keep a conservative buffer for traffic, terminal access and security. The ship-issued all-aboard time always controls your plan.